We are committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. This Website Privacy Notice describes the types of information we collect about individuals on (the “Site”), how we use the information, with whom we share it, and the choices available regarding our use of the information. The Website Privacy Notice also describes the measures we take to safeguard personal information, how long we retain it, and how individuals can contact us about our privacy practices and to exercise their rights.

We may collect and store personal information (such as name, delivery details, payment information, contact information) that you choose to provide to us through the Site or when you contact us. “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The types of personal information we collect includes:

CONTACT INFORMATION AND OTHER IDENTIFYING INFORMATION: your name, postal address, phone numbers and e-mail addresses. You acknowledge that we may also obtain information about you as a result of authentication or identity checks (for example in connection with our standard fraud checks when you make a purchase on our Site). We use this information to identify you as a customer, to process your order, to deliver products and services, to process payments, to update our records and to generally manage your account with us under our terms with you.  Providing us with certain personal information is voluntary but we may not be able to process your order and/or send you the required order acknowledgement and shipping confirmation communications if you do not provide us with certain requested information.

We may also use your contact information to send you marketing communications and to contact you in relation to service-related matters, including aftercare services or to assist you in relation to prospective purchases on our Site and, on occasion, to request and respond to feedback relating to Orion Apparel. This feedback may relate to matters including Orion’s Apparel brand, product and services and/or your experience and satisfaction with Orion Apparel, on our Site. We will only use your contact information where permitted to do so in accordance with applicable laws or if we have your consent to do so (if required by applicable laws).

PAYMENT INFORMATION: information related to your credit card, debit card, and/or other payment information to process payments in connection with your orders. 

INFERENCES: We may create inferences drawn from the categories of personal information described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitudes. We use this information to personalize and improve our services and to better understand the interests and preferences of our key customer audiences.

SOURCES OF PERSONAL INFORMATION

We collect personal information from you directly. We may also collect personal information from you indirectly, including through your use of our Site and/or where we draw inferences about you (both as described above).

We use third-party online analytics services, such as Google Analytics. The service providers that administer these analytics services use cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends and diagnose technical issues.

We use the Personal Information we obtain on the Site for legitimate business purposes, including to:

Provide our services to you; process, evaluate, and respond to your requests; and send administrative information to you, such as changes to our terms, conditions, and policies. We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

Market our services to you. We will engage in this activity with your consent or where we have a legitimate interest.

Operate, evaluate, and improve our business (including developing new services; enhancing and improving our services; analyzing our services; managing our communications; performing data analytics and market research; and performing accounting, auditing, and other internal functions).

Protect against, identify, and prevent fraud, security breaches, and other criminal activity and risks. We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.

Comply with and enforce applicable legal requirements, relevant industry standards, and our policies, including this Website Privacy Notice and/or Terms of Use. We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.

 

FINANCIAL INSTITUTIONS, PAYMENT PROCESSING PARTNERS AND FRAUD MANAGEMENT SOLUTION PROVIDERS

Payments using our Site are made through our payment solutions providers. We may also direct you to our providers’ sites if you wish to make a remote purchase when speaking to our Customer Service and/or store teams. In each case, you will be providing credit or debit card information directly to our providers who process payment details further.

Our service providers who perform services on our behalf, such as hosting this Site or data analytics. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that.

You may have the right under applicable data protection laws to ask:

For details of the personal information, we hold and process about you (including information regarding how your information may be shared),

For a copy of your personal information,

That we correct your personal information where it is inaccurate and/or that we complete your information where it is incomplete,

That we limit or restrict your personal information in certain cases,

That we delete your personal information in certain cases,

To receive your personal information in a structured, commonly used and machine-readable format, and for Orion Apparel to transmit that data to another controller (data portability) in certain cases

 

You can also withdraw any consent you give to us at any time and may have the right under applicable law to object to us using your personal information for Orion Apparel legitimate purposes. You may ask us for further information regarding withdrawal or refusal of consent and the consequences of such refusal. If you do withdraw your consent, this will not affect the lawfulness of any previous processing based upon such consent.

If you would like to exercise any of these rights in relation to the personal information we hold about you or wish to change your preferences at any time, please contact our Customer Services at info@orionapparel.cc

If you make a request to delete your personal information, note that we may not delete all of your information. We may still process your personal information if it is necessary to do so and we are lawfully permitted. For example, in the following circumstances:

Transactional: to complete a transaction for which the personal information was collected, provide goods or services requested by you, or perform a contract we have with you;

Security and Maintenance: in the context of detecting and/or preventing security incidents and/or to debug or repair any errors; or

Legal: to protect against fraud or illegal activity or to comply with applicable laws or resolve legal claims or exercise rights under applicable laws.

If you remain unhappy with a response you receive from us you can refer the matter to your data protection supervisory authority.

If you have registered to receive Orion Apparel updates relating to our products and services and you no longer wish to receive these, you can request that we amend your preferences. You can do that as indicated in the particular communication, e.g., by using the unsubscribe link which is included on all email updates. Orion Apparel will stop sending updates in respect of which you withdraw your consent, within a reasonable period (as required by applicable law) and in any event within 28 days of receiving your request, in order to allow sufficient time for the change to be administered.

You can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our marketing emails. If you would like to unsubscribe from any other type of marketing you receive from us, please contact us as specified in the How to Contact Us section of this Website Privacy Notice.

We retain personal information for as long as needed or permitted in light of the purposes for which we obtained it and consistent with applicable law. We will only keep your information as long as you remain an active customer and normally for 5 years afterwards or otherwise as required for our business operations or by applicable laws. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide the Site or our services to you;

Whether there is a legal obligation to which we are subject; and

Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitation, litigation, or regulatory investigations).

This Website Privacy Notice will be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the notice when it was most recently updated. Any changes will become effective when we post the revised Website Privacy Notice on the Site.

If you wish to exercise any of your privacy rights, or if you wish to contact us in relation to this Privacy Notice or any privacy matter, including our use of your personal information, please use the following contact details.

info@orionapparel.cc